Director of IT Operations and SaaS Procurement Specialist with 18 years of experience managing enterprise software stacks and IT governance. Holds an MBA and is a Certified Information Systems Auditor (CISA).
James focuses on the business side of technology: procurement, governance, and operational efficiency. He helps CFOs and IT Directors regain control over ballooning software budgets, shadow IT, and disjointed tool stacks. With a career that spans from systems administration to executive IT management, James understands the friction between innovative teams wanting new tools and the company's need for security and cost control. His expertise lies in negotiating vendor contracts, integrating disparate SaaS platforms, and designing IT workflows that support remote teams without creating administrative bottlenecks.